Intake Specialist and Administrative Assistant
Wilmington, NC
Intake Specialist and Administrative Assistant
The candidate interviews and screens potential clients over the phone and occasionally in person. Discusses firm procedures, answers questions, and advises clients on whether their cases can be accepted. Enters client information into own case management system. Communicates with attorneys and legal assistants about decisions on prospective clients. Prepares client emails, letters, newsletters, and other business communication as needed.
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