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Senior Client Intake Specialist
San Jose, CA

We value the strength that diversity brings to the workplace and strive to create a culture where everyone feels valued and respected.

Summary:

Law firm in San Jose is seeking a Senior Client Intake Specialist with strong sales experience and a background in Immigration or Criminal Defense. This individual will be responsible for screening potential clients and obtaining case details to determine if a case should be retained. Fluency in English and Spanish is required, as well as the ability to work weekends. The firm offers a competitive compensation package and opportunities for career development.

Responsibilities:

- Screen potential clients and schedule consultations with attorneys
- Monitor all new client inquiries and establish relationships with clients
- Conduct interviews with potential clients and schedule appointments
- Assist attorneys with administrative tasks related to opening new cases
- Maintain databases and follow instructions from supervising attorneys

Qualifications:

- Bilingual in English and Spanish
- Minimum 3 years of sales experience and customer service experience preferred
- Experience with performance-based metrics and case management software a plus
- Resourceful and able to meet goals and deadlines
- Immigration and Criminal Defense experience strongly preferred

Pay Range: Junior ($20-$25/hr) Senior ($25-$28/hr)

Benefits:

- Medical, dental, and vision insurance
- 401(k) plan
- Catered lunches, complimentary parking, and paid time off

The United Firm | La Liga Defensora, APC is an equal employment opportunity employer and values diversity in the workplace. We are committed to creating an inclusive and supportive environment for all employees.

H1: Join our Team as a Senior Client Intake Specialist in San Jose!
H2: Sales Experience and Bilingual Skills Required

Bold Headline: Seeking Experienced Senior Client Intake Specialist for Growing Law Firm in San Jose


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