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Manager, Global Medical And Healthcare Claims
Alpharetta, GA Job Title: Manager, Global Medical and Healthcare Claims Experience: Minimum of 10 years of claims handling experience or equivalent combination of education and experience Salary: Competitive salary offered based on experience and qualifications Type: Full-time Location: Multiple locations (20 countries) H1: Join Our Team as a Manager of Global Medical and Healthcare Claims H2: Make a Meaningful Difference in the World of Insurance with Markel Introduction: Are you looking for a place where you can make a meaningful difference in the world? Look no further than Markel, a global company with over 60 offices in 20 countries. We're all about people, winning together, and striving for better. Join our team as a Manager of Global Medical and Healthcare Claims and play your part in something special. Role and Responsibilities: As a Manager of Global Medical and Healthcare Claims, you will be responsible for managing a team of Senior Claims Specialists and Claims Specialists I-II. This team handles a wide variety of low to moderately high exposure healthcare liability claims. You will report to the Director of Healthcare Environmental and Products Liability Claims and be responsible for conveying the organization's objectives and priorities to staff and measuring progress towards stated goals. Your responsibilities will include: - Directing and monitoring assignments of new loss activity - Reviewing and approving correspondence and reports - Reviewing and approving reserves and settlements in excess of examiner's authority - Making recommendations concerning reserve changes to director or senior management - Participating in review and discussion of large loss activity with interested stakeholders (UW, PL, Actuarial, Executive Management) - Ensuring that team adheres to Fair Claims Practices regulations and internal Claims Quality Performance Objectives - Assessing and evaluating individual examiner and team performance, providing feedback and developing training needs - Preparing and distributing reports by collecting and summarizing information - Assisting in preparation of budgets, evaluating expenses, and assessing resource needs - Fostering and encouraging strong relationships with internal stakeholders (UW, PL, Actuarial) - Promoting and enhancing strong relationships with customers and channel partners - Participating in special projects as requested - Traveling to other claim offices, mediations, trials, and conferences as required Education and Certification: To be considered for this position, you should have a Bachelor's degree or equivalent work experience. A JD, advanced degree, or focused technical degree is a plus. You must also have or be eligible to receive a claims adjuster license. Successful achievement of industry designations (INS, IEA, AIC, ARM, SCLA, CPCU) or I-Lead or other Management Training is also desirable. Experience and Skill Sets: We are looking for someone with a minimum of 10 years of claims handling experience or equivalent combination of education and experience. Prior management experience is a plus, and successful completion of 5 years as a Senior Claims Examiner or Executive Examiner is preferred. In addition, you should possess the following skill sets: - Excellent written and oral communication skills - Strong analytical and problem-solving skills - Strong organization and time management skills - Ability to deliver outstanding customer service - Intermediate skills in Microsoft Office products (Excel, Outlook, Power Point, Word) - Ability to work in a team environment - Strong desire for continuous improvement US Work Authorization: US Work Authorization is required for this position. Markel does not provide visa sponsorship for this position, now or in the future. Pay Information: The salary for this position is competitive and will be based on experience and qualifications. Who We Are: Markel Group (NYSE - MKL) is a fortune 500 company with over 60 offices in 20 countries. We are a holding company for insurance, reinsurance, specialist advisory, and investment operations around the world. We're all about people, winning together, striving for better, and enjoying the everyday while thinking further. What's in it for You: At Markel, we believe in supporting our employees in living their lives to the fullest at home and at work. We offer competitive benefit programs that help meet our diverse and changing environment and support our employees' needs at all stages of life. Some of the benefits we offer include multiple health, dental, and vision insurance plan options, optional life, disability, and AD&D insurance, a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave, and hybrid working schedules (3 days in the office and 2 days remote). Ready to Play Your Part? If you're ready to join our team as a Manager of Global Medical and Healthcare Claims, choose 'Apply Now' to fill out our short application and tell us more about yourself. Caution: Employment Scams Markel is aware of employment-related scams where scammers will impersonate recruiters by sending fake job offers to those actively seeking employment in order to steal personal information. To ensure your safety, please note that all legitimate job postings with Markel will be posted on Markel Careers and all legitimate communications with Markel recruiters will come from Markel.com email addresses. If you come across any job employment scams related to Markel, please report them to **MEMBERS ONLY**SIGN UP NOW***. Equal Opportunity Employer: Markel is an equal opportunity employer and does not discriminate or allow discrimination on the basis of any protected characteristic. This includes race, color, sex, religion, creed, national origin or place of birth, ancestry, age, disability, affectional or sexual orientation, gender expression or identity, genetic information, sickle cell trait, or atypical hereditary cellular or blood trait, refusal to submit to genetic tests or make genetic test results available, medical condition, citizenship status, pregnancy, childbirth, or related medical conditions, marital status, civil union status, domestic partnership status, familial status, or family responsibilities, military or veteran status, including unfavorable discharge from military |
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