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Claim Director
Chesapeake, VA Remote Worker Option Yes Relocation Available No Travel Yes, 25 % of the Time Job Description The Claim Director is a senior level role responsible for handling technical claims for Chubb’s Commercial Direct Handle Claims Team. This individual will manage a variety of auto and general liability claims, both litigated and non-litigated, under primary and excess policies. The position requires strong technical expertise and the ability to make sound decisions in complex situations. The Claim Director will also have the opportunity to travel and work closely with internal and external business partners. Responsibilities Manage a portfolio of moderate to high severity claims, including investigation, coverage determination, reserving, negotiation, and settlement strategies. Conduct thorough investigations into loss facts, damages, and risk transfer opportunities. Evaluate coverage, liability, and damages to determine exposure to the insured and the policy. Communicate coverage positions and make decisions within assigned authority. Implement effective defense, resolution, and claim strategies. Provide exceptional customer service to insureds, agents, and internal business partners. Adhere to Best Practices Guidelines and all statutory and regulatory requirements. Travel to conferences, mediations, and trials as needed. Qualifications Minimum of 7 years of experience as a casualty claim professional, with a strong background in handling high exposure construction claims. Extensive knowledge of primary and excess bodily injury, property damage, and personal injury claims. Demonstrated ability in dealing with significant coverage matters. Familiarity with industry best practices and procedures. Ability to work independently and learn quickly from various sources. Excellent communication and negotiation skills. Strong decision-making abilities in complex situations. Law degree is a plus. Who We're Looking For At Chubb, we value diversity and inclusivity in our employees and believe that it leads to better business results. We are looking for individuals with an inclusive mindset, open communication style, and a willingness to work in a team environment. We encourage new ideas and innovative thinking to support our diverse workforce. About Chubb Chubb is a global leader in insurance, operating in 54 countries and providing a variety of insurance products and services to clients. With a strong focus on customer service, underwriting excellence, and local operations, Chubb is known for its exceptional financial strength and claims handling expertise. Equal Employment Opportunity At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations. We provide equal opportunities for employment, training, compensation, promotion, and other conditions or opportunities without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. We base our hiring, assignments, promotions, compensation, development, and retention decisions on performance and qualifications only. Discrimination, harassment, and retaliation are strictly prohibited and will not be tolerated against any individual who reports such behavior. Salary Information The salary for this position is competitive and will be determined based on the candidate's experience and qualifications. Chubb offers a comprehensive benefits package, including medical, dental, vision, life insurance, and retirement benefits. H1 and H2 Headings H1: Claim Director - Technical Claims Handling for Commercial Direct Handle Claims Team at Chubb H2: Responsibilities H2: Qualifications H2: About Chubb H2: Equal Employment Opportunity H2: Salary Information Bullet Points - Senior level role focused on technical claim handling at Chubb's Commercial Direct Handle Claims Team - Responsible for managing auto and general liability claims, both litigated and non-litigated, under primary and excess policies - Requires accountability for handling and disposition of claims, including investigation, coverage determination, reserving, negotiation, and settlement or trial strategies - Involves some travel and coordination with internal and external business partners - Represents the company at meetings, mediations, arbitrations, settlement conferences, and trials - Manages an inventory of claims involving moderate severity exposures and coverage issues - Conducts, coordinates, and directs investigations into loss facts, damages, and risk transfer opportunities - Evaluates coverage, liability, and damages to determine exposure to the insured and the policy - Analyzes coverage and communicates coverage positions within assigned authority - Implements effective defense, resolution, and claim strategies - Provides superior customer service to insureds, agents, and internal business partners - Adheres to Best Practices Guidelines and all statutory and regulatory requirements - Travels to conferences, mediations, and trials as necessary - Requires a minimum of 7 years of experience as a casualty claim professional with specialized and technical competence in handling high exposure construction claims - Experience with primary and excess bodily injury, property damage, and personal injury claims - Strong background in dealing with significant coverage matters - Familiarity with industry best practices and procedures - Ability to work independently and learn quickly from various sources - Excellent communication and negotiation skills - Strong decision-making abilities in complex situations - Law degree is not required but helpful - Inclusive mindset, open communication, and teamwork are valued at Chubb - Encourages diversity and innovation in the workforce - Committed to equal employment opportunity and compliance with all laws and regulations - Provides equal opportunities for employment, training, compensation, promotion, and other conditions or opportunities without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law - Salary for this position is competitive and based on experience and qualifications - Comprehensive benefits package offered, including medical, dental, vision, life |
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