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Full-Time Client Success Specialist/Client Services Director
Chatham, NY H1: Join Our Team as a Client Success Specialist/Client Services Director at Bowers & del Peral, PLLC H2: About the Position Law Firm Seeking Client Success Specialist/Client Services Director - Full-time position with room for growth - Located in Chatham Village, Columbia County, New York - Typical business hours Monday-Friday with flexibility available - Responsible for complete estate and business planning intakes and client profiles - Oversees and manages the entire client experience from beginning to end - Maintains filing system and organizes hard copy and electronic records - Performs business development tasks - Must have strong communication skills, computer skills, and ability to prioritize workload - Salary range of $40,000-$85,000 with benefits and bonuses based on experience and skills H2: Qualifications and Skills Needed - 3-4 years experience in a client-centered and deadline-driven office preferred - 2-3 years mid-level project management experience - Experience in customer service and serving clients - Strong understanding of confidentiality and/or experience working with confidential information - Independent worker with problem-solving skills and ability to balance responsibilities - Strong communication skills, both verbal and written - Advanced computer skills and experience with various technology platforms - Ability to prioritize workload and work with internal and external constituents - Knowledge of marketing CRM platforms, ideally Lawmatics H2: Salary and How to Apply - Salary range of $40,000-$85,000 with benefits and bonuses based on experience and skills - To apply, email resume and cover letter in PDF format to **MEMBERS ONLY**SIGN UP NOW*** - Subject line of email should be last name (all caps) followed by position applying for in lower case (client services director) - Cover letter should convey why applicant would be a great fit for the team and include details about past experience and long-term career plans - Please include base salary requirements and ideal compensation - Bonus points for adding a video to application showcasing personality and work style type information (Kolbe, Enneagram, etc.) |
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