Job Description
WM Senior Trust Officer Job Id 2025-0000100 Posted Date 01/06/2025 Job Type Full time Job available in 2 locations
Job available in 2 categories.
Banking Operations Wealth Management
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At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.
Job Description
Responsible for the administration, risk management and servicing of assigned fiduciary and investment management accounts. May include Relationship Management responsibilities as well as product specialty knowledge and expertise (such as IRAs, Charitable/Philanthropic Accounts, ILITs, Estates, etc.). Will likely work as part of a team of experts administering accounts where tasks are assigned based on complexity. Accountable for servicing and retention of existing accounts. Administers accounts in a manner which ensures compliance with the governing documents, state statutes and U.S. Bank policies and procedures. Responsible for meeting all corporate and regulatory compliance standards.
Basic Qualifications - Bachelor's degree, or equivalent work experience - Eight or more years of experience in Trust administration - Professional Designation is required and may include, but is not limited to: CTFA, CFP, JD, CPA and/or Graduate of National Trust School Program
Preferred Skills/Experience - Advanced knowledge of estate settlement, income, estate and multi-generational taxation and trusts - Thorough knowledge of fiduciary law, tax implications and practices in multiple jurisdictions, trust accounting/reporting, and other regulatory compliance requirements - Basic project and information management skills - Ability to identify and resolve complex problems with minimal guidance - Ability to manage multiple tasks/projects and deadlines simultaneously - Excellent interpersonal, verbal and communication skills - Well-developed customer service/relations skills
ESSENTIAL FUNCTIONS:
Must present a professional demeanor and possess superior communication skills in working with all parties of interest including beneficiaries, relationship managers, attorneys, accountants and advisors. Trust Officers must demonstrate a high level of competence and inspire confidence. As such, the job functions are guided by our six Standards of Excellence:
Trust Administration Excellence-
Interpret documents while applying fiduciary principles and trust laws together with internal policies and procedures to properly administer accounts. Understand and apply varying state trust statutes as appropriate. Manage risk within the framework of potentially conflicting interests. Research varying degrees of complex fiduciary issues, leveraging appropriate resources when needed. Demonstrate command of trust accounting systems and all ancillary computer systems and programs.
Service Excellence-
Anticipates client and advisor needs. Takes ownership and is accountable for task and issue resolution in a timely manner. Displays the ability to prioritize tasks and is consistently responsiveness to all inquiries. Creates and inspires confidence and trust with internal partners, beneficiaries and centers of influence.
Team Excellence-
Embraces the Client Advocacy culture Commits to continued education Adopts a service mentality. Escalates issues as appropriate while actively advancing her/his job knowledge. Exemplifies US Bank’s standards by treating all with respect and dignity while operating under the highest standards of ethics and integrity.
Communication Excellence-
Displays professional communication skills with clear and concise writing, good interpersonal demeanor and active listening. Manages conflict with tact and diplomacy. Evokes professionalism and reinforces credibility and confidence in all communication.
Decision Making Excellence-
Demonstrates diligence and circumspect thoroughness in situational analysis and administrative duties. Engages appropriate supervisory guidance depending upon the risk and complexity of each case. Anticipates imminent issues and events affecting account administration.
Organizational Excellence-
Prioritize tasks and carefully plan the day to ensure the workload progresses in an orderly fashion and every task is completed timely. Demonstrates the discipline to meet deadlines, be on time and perform the work with accuracy and efficiency.
If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.
Benefits:
Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
