Job Description
H1: Unemployment Hearing Representative at Equifax: Providing Excellent Customer Service and Advocating for Clients
H2: Join Our Team and Power Your Possible as a Hearing Representative at Equifax
Equifax, a global data, analytics, and technology company, is seeking a Hearing Representative to join their team and provide representation for employer clients during unemployment compensation hearings. This full-time position is available in various locations including St. Louis, Missouri; Des Moines, Iowa; Louisville, Kentucky; Houston, Texas; Rochester, New York; and Columbus, Ohio.
As a Hearing Representative, you will play a crucial role in ensuring excellent customer service is provided to clients and advocating on their behalf during unemployment hearings. You will be responsible for analyzing individual case information, preparing clients and their witnesses for hearings, and staying up to date on state-specific laws and statutes regarding UI benefits.
Key Responsibilities:
- Analyze individual case information and review data accessed through the PC, document images, and client witness discussions - Prepare clients and their witnesses for unemployment hearings and advocate on their behalf - Document all communication with client witnesses
Experience and Qualifications:
- Minimum of 2 years of unemployment or administrative hearings experience - Ability to represent clients in unemployment hearings via phone and/or attend local hearings as needed - Excellent communication skills, both verbal and written
What Could Set You Apart:
- Attorney or J.D., legal education, or paralegal certification - Ability to work in a fast-paced environment and adhere to deadlines - Experience with G Suite
Equifax offers comprehensive compensation and healthcare packages, 401k matching, paid time off, and opportunities for career advancement through their online learning platform with guided career tracks.
Join the Equifax team and make a difference in people's lives by helping them make critical decisions with greater confidence. Apply today and start your journey towards an exciting and fulfilling career at Equifax.
Who is Equifax?
Equifax is a global data, analytics, and technology company that believes knowledge drives progress. They play an essential role in the global economy by helping employers, employees, financial institutions, and government agencies make critical decisions with greater confidence. Equifax values their employees and offers opportunities for career advancement, learning and development, and maintaining an inclusive and diverse work environment.
Equifax is an Equal Opportunity Employer and values diversity and inclusion in their workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join the Equifax team and power your possible today.
