Founded in 1819, **MEMBERS ONLY**SIGN UP NOW*** embarks upon its third century - building on the past and defining the future by leading urban, public universities into a new era of innovation and impact through its strategic direction, Next Lives Here. Underscoring the power of creativity, ingenuity, invention and inclusion, what's Next will accelerate our unrivaled momentum, evidenced by eight straight years of record enrollment and rankings that include placement among America's top 100 public universities by U.S. News & World Report. Home to a diverse student body of nearly 47,000 and more than 4,200 distinguished faculty, the university combines its Research 1 (Very High Research Activity) Carnegie Classification with a physical setting that The New York Times recently acclaimed as "the most ambitious campus design program in the country".
JOB OVERVIEW Assist in the support, maintenance, monitoring, and implementation of the university's enterprise systems and services: data storage, active directory, DNS, servers, cloud technologies and virtualization. Work closely with System Administration team members to provide incident support, fulfill customer requests, and participate in the deployment of systems and services as part of the department's ongoing initiatives.
ESSENTIAL FUNCTIONS *Assist in administering and deploying technology to support services provided by central IT, including data storage, Active Directory, DNS, servers, cloud technologies and virtualization; specific duties will vary according to the life cycle and the technical complexity of the systems and services. *Assist with configuration, maintenance, and management of enterprise class storage and server hardware, software and services; travel throughout the university's campuses and to other remote facilities as necessary. *Assist with monitoring utilization and performance of systems and service; test and evaluate systems to eliminate problems and make improvements. *Collaborate with clients, technical staff, and vendors on service request fulfillment. *Assist in troubleshooting system failures working closely with senior technicians to restore functionality; monitor incoming incident reports and works with other departments and end users to resolve problems. *Participate in 24x7 on call rotation responding to service outages as defined in the department's standard operating procedures; serve as the initial System Administration escalation contact for Tier 1 (help desk) support while on call. *Develop and maintain documentation for systems and services, managed by the department, to be used by other engineers or the university community. *Ensure the security of the university's shared services by implementing the policies and practices that prevent and monitor unauthorized access, misuse or denial of service to a computer or other network-accessible resources. *Perform related duties based on departmental need. REQUIRED EDUCATION *Bachelor's Degree in Information Technology, Computer Science, Information Systems, or a related field. *Four (4) years of relevant work experience and/or other specialized training can be used in lieu of education requirement. REQUIRED TRAININGS/CERTIFICATIONS Valid Driver's License
REQUIRED EXPERIENCE *Working knowledge of computer systems, security, network and systems administration, data storage systems, virtualization, and cloud technologies. *Critical thinking and decision-making skills. *Project management skills and ability to prioritize. *General knowledge of IT infrastructure and operations best practices. *Strong customer service skills. ADDITIONAL QUALIFICATIONS CONSIDERED *Working knowledge with VMWare, Linux, Cloud, and HPC Administration. *A good understanding of WindowsAD Administration, F5 BIG-IP load balancing, DNS, and LDAP. *Skilled in Hyper-converged infrastructure, SQL, HTML, Language Scripting and familiarity with SAN environments. *MCSE, MCSA, MS Certified Azure AdministratorSolution Architect, VCP6.5 , RHCS, RHCSA, CompTIA, CCSP, AWS Certified Solutions Architect, GCP Cloud Architect, SNCP, SNIA, CCIE, CCNP, BCNE certifications. PHYSICAL REQUIREMENTS/WORK ENVIRONMENT *Sitting - Continuously *Repetitive hand motion (such as typing) - Continuously *Hearing, listening - Continuously *Talking - Often *Standing - Often *Walking - Often *Bending - Seldom *Climbing stairs/ladders - Seldom *Crouching - Seldom *Crawling - Seldom *Kneeling, squatting - Seldom *Lifting - over 50 pounds - Seldom *Lifting - up to 20 pounds - Seldom *Lifting - up to 50 pounds - Seldom *Pulling, pushing - Seldom *Reaching overhead - Seldom *Stooping - Seldom *Noise: There is sufficient noise to cause you to shout in order to be heard above the noise level. *Hazards: Includes a variety of physical conditions, such as proximity to moving mechanical parts of machinery or tools used to perform work, moving vehicles, electrical current, working on scaffolding and high places, or exposure to chemicals.
COMPENSATION AND BENEFITS
UC offers a wide array of complementary and affordable benefit options, to meet the financial, educational, health, and wellness needs of you and your family. Eligibility varies by position and FTE.
*Competitive salary range of $60,000 - $65,000 for this role, depending on the candidate's experience. *Comprehensive insurance plans including medical, dental, vision, and prescription coverage. *Flexible spending accounts and an award-winning employee wellness program, plus an employee assistance program. *Financial security via our life and long-term disability insurance, accident and illness insurance, and retirement savings plans. *Generous paid time off work options including vacation, sick leave, annual holidays, and winter season days in addition to paid parental leave. *Tuition remission is available for employees and their eligible dependents. *Enjoy discounts for on and off-campus activities and services.
**MEMBERS ONLY**SIGN UP NOW***, as a multi-national and culturally diverse university, is committed to providing an inclusive, equitable and diverse place of learning and employment. As part of a complete job application you will be asked to include a CONTRIBUTION TO DIVERSITY AND INCLUSION statement.
As a UC employee, and an employee of an Ohio public institution, if hired you will not contribute to the federal Social Security system, other than contributions to Medicare. Instead, UC employees have the option to contribute to a state retirement plan (OPERS, STRS) or an alternative retirement plan (ARP).
**MEMBERS ONLY**SIGN UP NOW*** IS AN AFFIRMATIVE ACTION / EQUAL OPPORTUNITY EMPLOYER / MINORITY / FEMALE / DISABILITY / VETERAN.
