Job Description
Work type: Full Time Administrative Location: Systems Office - Indianapolis, IN Categories: Administrative/Professional, Information Technology General Description of Position: Under the direction of the Director of CRM Operations, provides developer support of the College’s Salesforce platform. This also involves technologies that integrate with Salesforce that are aligned with the vision, mission, and priorities of the College. Major Responsibilities: Supports multi-org Salesforce CRM environment, utilizing Education Data Architecture (EDA) and Sales Cloud technologies. Responsible for development of functionality including business enhancements, user account maintenance, activity and events, workflows, data structures, integrations and other routine tasks. Provides technical evaluation and completion of new development requests and potential road map technical evaluations. Supports the definition of complex application development, administration, and programming standards and the collaboration with technical team to validate business requirements and any considerations (security, scalability, limits), Responsible for overseeing release management in our Salesforce platform, ensuring the team is properly utilizing DevOps deployment tools and best practices. Take ownership of release cycles to implement and deploy new/updates to existing applications and code. Supports Salesforce CRM data feeds and other integrations and maintains all technological resources associated with end users. Develop Apex (classes and triggers), Visualforce*, (based on specific requirements) to extend Salesforce in order to support business requirements Custom User Interface development, including Visualforce* pages/Lightning pages, Aura Components** and Lightning Web Components, Adhere to Salesforce best practices, maintain code documentation, and write / maintain test classes for all custom development, This is not to be construed as an exhaustive list. Other duties logically associated with this position may be assigned. All responsibilities will be conducted within the parameters of the Family Educational Rights and Privacy Act (FERPA), other applicable regulatory requirements, and professional standards. SUPERVISION RECEIVED: Director of CRM Operations SUPERVISION GIVEN: None Minimum Qualifications: Salesforce CRM development education or equivalent experience required. Salesforce developer certification. Must have 3 years of experience with Salesforce CRM platform development. Must have a strong understanding of Apex, Visualforce, HTML, CSS and other programming languages. Understanding of DevOps Release management. Experience with Copado preferred. Understanding of Delivery and Project Management frameworks, methodologies, and practices (Waterfall, Agile, Scrum) preferred. Must demonstrate ability to meet deadlines, handle and prioritize requests with a positive attitude. Must be a creative and analytical thinker with strong problem-solving skills. Exceptional verbal and written communication skills required; must be a good listener. Must demonstrate ability to promote an inclusive environment that reflects the broad diversity and backgrounds represented by our students and employees and which every individual feels respected and valued. Preferred Qualifications: Other Requirements: Work Hours: Hiring Range: Team Ivy Referral: $250 Special Instructions to Applicants: Advertised: 17 Feb 2023 US Eastern Standard Time Applications close:
