Job Description
Senior Debt Collector Job at Law Firm:
H1: Join the Leading Debt Collection Law Firm: Senior Debt Collector Position Available H2: **MEMBERS ONLY**SIGN UP NOW*** is Seeking a Senior Collector to Join Our Team
The leading lending institutions in the country trust **MEMBERS ONLY**SIGN UP NOW*** to protect their legal interests. As a national creditor rights law firm, we prioritize ethics, compliance, and assertive representation to achieve successful debt collection for our clients. With over 38 offices and 900 employees, Zwicker has established itself as the industry leader in debt collection since its founding in 1991. Our headquarters is located in Andover, Massachusetts, with office locations throughout the United States.
**MEMBERS ONLY**SIGN UP NOW*** is currently seeking a Senior Collector to join our team at our office in LOCATION. We are looking for a candidate with a willingness to learn, exceptional organizational skills, and strong written and verbal communication abilities. We value diversity and encourage individuals with diverse skills, backgrounds, and experiences to join our team. We provide lifelong learning and training opportunities for our employees, with the goal of building a strong foundation for their future with us. We also offer excellent career advancement opportunities for high achievers, promoting from within whenever possible.
The base hourly rate for this position is $19.00-$20.00, with potential for uncapped bonuses based on performance.
As a Senior Debt Collector, your responsibilities will include:
• Contacting borrowers to discuss delinquencies and determine repayment options • Recording accurate and detailed notes in our computer system • Meeting or exceeding performance goals and deadlines • Complying with company policies and procedures, as well as FDCPA and state consumer protection laws • Other duties as assigned
To be considered for this position, candidates must have:
• 5 years of debt collection experience, preferably in 3rd party collections • Knowledge of FDCPA and state consumer protection laws • Above average administrative and phone skills • Strong negotiation skills • Excellent communication skills • Strong organization and results-driven mindset • Effective decision-making abilities • Strong listening, interpersonal, oral, and written communication skills • Basic computer skills
Physical qualifications for this position include the ability to lift at least five pounds, sit for most of the work day, bend and move as needed, read and comprehend position-specific documents and correspondence, communicate effectively in a common language, occasional travel, and operate a computer or equivalent device. This is a full-time position with a flexible 40-hour workweek schedule.
Please note that this job description is not all-inclusive and may be subject to change at any time with or without notice.
**MEMBERS ONLY**SIGN UP NOW*** is an equal opportunity employer and is committed to providing accommodations for qualified individuals with disabilities. If you require an accommodation for this position, please inform Human Resources Management. This is a full-time position with a comprehensive benefits package including medical, vision, and dental insurance, long-term disability insurance, life insurance, paid time off, paid holidays, and 401K with match. We do not accept phone calls or agency submissions. We are a drug-free workplace.
