Job Description
Job specifications are intended to present a descriptive list of the range of duties performed by employees. Specifications are not intended to reflect all duties performed within the job. SUMMARY Global Technical Services (GTS), a subsidiary of **MEMBERS ONLY**SIGN UP NOW*** is currently seeking a qualified Senior CCNP (Collaboration/Voice) Network Engineer with 10 years of hands-on experience for one of our federal clients located in Washington, DC. The ideal candidate will provide day-to-day operational services supporting switches, routers, firewalls, VPN devices, and other LAN/WAN infrastructure components that directly support the government customer. The successful candidate must be able to operate in an enterprise setting, with collaborative and communications skills to support staff managing the enterprise IT environment. ESSENTIAL DUTIES & RESPONSIBILITIES Planning, implementing, designing, engineering and supporting changes to the mission-critical voice, video and data network. Troubleshooting complex data/voice/video network issues (HQ/RRO/POST). Provide guidance and technical assistance to improve network and environment health. Ensure integration and interoperability of network technologies. Assist in the design and implementation of data center and infrastructure migration. Ensure quick response to information assurance notifications. Responsible for the operations and maintenance of remote access and LAN/WAN software and hardware. Use network monitoring tools to optimize, improve, expand, upgrade and network capabilities and connectivity as required. Review system logs to determine usage levels, bandwidth, performance, and security of systems. Install new hardware and software making sure that all components interface correctly with each other and the network. Contacting manufacturer/vendor for warranty repair or replacement. Engineer and implement designs related to upgrades and enhancements involving all IT Infrastructure, servers, firewalls, circuits, cabling, AD, DNSSEC/DNS, network monitoring tools, and other special systems. QUALIFICATIONS - EXPERIENCE, EDUCATION AND CERTIFICATION Required (Minimum) Qualifications This work requires a high degree of system-specific knowledge and a background in the various technologies and practices incorporated by the customer to include: Firewalls / Routers / Switch / WAN optimizer / Load Balancer CCNP (Collaboration/Voice) Certified Minimum of 10 years of Networking experience on an enterprise level, with a vast amount of VoIP hands on experience. Ability to successfully navigate an on-site lab that is designed to assess troubleshooting/remediation skillset. This lab will be presented in an open environment with full access to publicly available online resources. Knowledge, Skills and Abilities Deep level of knowledge and experience in the following: Hands-on troubleshooting skill set for a chronic Data/VoIP/video issue in the network. Ability to apply judgment, implement solutions, and resolve conflicts, all in a multi-tasked environment Strong problem solving, troubleshooting, analyzing and interpersonal skills Cisco Call manager (8.0 to 11.5)/ Cisco Call manager Express (9.0 to 11.5) Cisco Unity / Unity Express Auto Attendant & IVR IP PBX: On-premises / Cloud based Cisco Contact center / UCCX / Script QoS Network routers & switches ISDN / PRI / SIP Trunk Various Network Monitoring and CDR tools Preferred ITIL V3 foundations certification preferred (Not Required). PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, walking or standing for prolonged periods of time; most of time is spent sitting in a comfortable position with frequent opportunity to move about. WORK ENVIRONMENT Work Environment characteristics described here are representative of those that must be borne by an employee to successfully perform the essential functions of this job. Job is performed in an office setting with exposure to computer screens and requires extensive use of a computer, keyboard, mouse and multi-line telephone system. The work described herein is primarily a modern office setting. Occasional travel may be required. SUPERVISORY RESPONSIBILITIES No supervisory responsibilities. ADDITIONAL QUALIFYING FACTORS As a condition of employment, may be required to pass a pre-employment drug screening, as well as have acceptable reference and background check results to obtain access to military base. Must have reliable transportation to/from work a necessity and must be able to obtain access to military installations. Public Trust or the ability to obtain and maintain a Public Trust clearance. (Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information. Accordingly, U.S. Citizenship is required.) Shareholder Preference. BSNC gives hiring, promotion, training and retention preference to BSNC shareholders, BSNC shareholder descendants and BSNC shareholder spouses, in that order. **MEMBERS ONLY**SIGN UP NOW*** is an Equal Opportunity/ AA/ Male/ Female/ Disability/ Vets employer. We participate in the E-Verify Employment Verification Program. We are a drug free workplace. Visit our website at **MEMBERS ONLY**SIGN UP NOW***for more details and to apply. # of Vacancies 1 Job Requirements
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