Job Description
Free coffee and snacks in the break room Team building events and activities Opportunity for growth and advancement within the firm
LAW FIRM RECEPTIONIST - GASTONIA, NORTH CAROLINA
Are you a customer service-oriented individual looking for a dynamic and challenging role in the legal industry? Look no further! Our growing law firm located in Gastonia, NC is seeking a Front Desk Receptionist to join our team. We offer a values-based work environment that promotes honesty, compassion, learning, enthusiasm, and respect. If you have a desire to work hard and play hard, we want you on our team!
Responsibilities:
- Greet and assist clients and potential clients in a professional and friendly manner - Answer and manage a busy multi-line phone system - Open and close the front office daily - Assist with new client intakes and setting up conference rooms for mediations - Process incoming and outgoing mail for attorneys - Handle money for consultation payments - Organize the front office and keep it clean and presentable - Maintain and restock magazines, pens, business cards, and other materials in the front office - Replenish coffee bar and snacks for clients and team members
Qualifications:
- Previous customer service experience in a professional setting, preferably in the legal industry - Fluency in written and spoken English, Spanish proficiency is a plus - Strong computer skills - Excellent work history - Team player with an outgoing personality and a can-do attitude - Proactive and able to secure appointments and conduct information meetings - Ability to deliver web-based and in-person presentations - Understanding of the firm's services and the ability to prioritize client projects and requests - Intermediate proficiency in phone etiquette, managing relationships, and providing sales support - Conflict resolution skills - Experience with CRM systems, Salesforce experience is a plus - Proficient in MS Office (Word, Excel, Outlook, and PowerPoint) - Strong written and verbal communication skills - Must be available to work from 8 am to 5 pm, with flexibility for additional hours as needed - Good credit and ability to maintain confidentiality - Professional and mature demeanor
Compensation and Benefits:
- Starting salary of $15.75 per hour with potential for growth and advancement - Training provided for candidates willing to learn and work hard - After 90 days of service, eligible for health insurance, dental insurance, and FSA - 5 PTO days after 90 days (accumulates every 2 weeks) - 14 PTO days after 1 year - 10 paid holidays and 2 paid volunteer days - 401K matching of 4% after 1 year - Paid health, dental, and vision insurance - Paid life and disability insurance
Perks:
- Fun activities and prizes throughout the year - Onsite fitness center - Company library with business and personal growth books - Free coffee and snacks in the break room - Team building events and activities - Opportunities for growth and advancement within the firm
Join our team at the law firm in Gastonia, North Carolina and be a part of a values-based and dynamic work environment. Apply now and start your journey with us!
