Job Description
We are committed to safeguarding your personal data. We will use the information you provide in your application to evaluate your qualifications for the position you applied for. We may also use the information you provide to assess your skills and interests against career opportunities at Fragomen. We may also share your information with our third-party service providers, who may assist us in evaluating your qualifications and assessing your suitability for the position. By submitting your application, you consent to our collection, use, and disclosure of your information as described in this paragraph.
Manager, Poland - Fragomen Law Firm
Full Time Manager Position in Warsaw and Krakow
REQ-022980 Job Requisition ID
Job Description:
- Oversee case management, casework, billing, client relationships, and strategic initiatives - Ensure high standards of client service, operational efficiency, and financial management - Collaborate with senior management, peers, and junior team members - Analyze data, identify areas for improvement, and implement solutions - Ideal for individuals with strong legal expertise, technical knowledge, commercial acumen, and leadership skills - Foster collaboration with senior management to drive team success and align on strategies - Manage team members, fostering professional development and skills growth - Create a safe environment for team members to seek feedback and share challenges - Conduct regular work in progress reviews to ensure timely updates and accurate billing - Proactively support team to manage cases with clear milestones and efficient pipeline management - Review and analyze financial data to ensure accuracy and identify trends - Take a proactive role in strategic account management and identifying operational efficiencies - Build and maintain strong client relationships through clear communication and exceptional service - Continuously identify and implement process improvements to enhance efficiency and client outcomes - Use data-driven insights to guide team and client decisions on case strategies - Contribute to business development initiatives, including content creation, networking, and cross-selling services - Stay updated on legal developments and industry trends - Lead and manage the effective allocation of work, monitor performance, and provide guidance
The Team:
- Dynamic team of immigration professionals working in a fast-paced, international environment - Emphasis on collaboration, teamwork, knowledge sharing, and mutual support - Opportunity to contribute meaningfully and supported by a culture of empowerment, growth, and continuous learning - Exciting time to join and make a real impact
Requirements:
- Polish Inbound immigration experience, either through being a Polish-qualified lawyer or professional experience - Polish Subject Matter Expert on corporate immigration matters - Proactive, highly organized, and strong client-facing background - People management experience and overseeing a team to deliver consistent and high-quality service - Experience managing a varied portfolio of clients and background in process management and operational efficiencies - Proven experience in managing high-volume, complex caseloads and meeting deadlines - Extensive people management experience in a fast-paced environment - Strong organizational skills and ability to multitask and prioritize - Proactive approach to process improvements and driving continuous improvement - Ability to build and maintain strong client relationships - Attention to detail and high level of productivity in managing client expectations - Excellent written and verbal communication skills - Positive attitude and ability to collaborate effectively with team members and external stakeholders - Flexibility and initiative in adapting to changing priorities and taking ownership of challenges
What We Offer:
- Competitive salary based on skills and experience - Pension scheme for protection and security - Annual leave entitlement between 20 and 26 days, plus half a day's birthday leave - Access to e-learning platform for professional development - Global hybrid working policy for a flexible work environment
What to Expect:
- Initial phone call and interview process consisting of at least two stages, one in-person - Written assessment may be required depending on the role - Careful evaluation of all candidates and final decision with feedback provided - Commitment to fostering an inclusive and accessible workplace for all applicants and employees - Consideration of reasonable accommodations during the interview process
Who We Are:
- Fragomen is a global immigration services provider - Passion for navigating the complexities of immigration and helping individuals and businesses transcend borders - Deep expertise combined with innovative technology to simplify the immigration process and drive strategic success - Diverse, forward-thinking, and global business with a team-oriented and inclusive culture - Responsible Business Practices that prioritize social responsibility and offer opportunities for involvement and shaping initiatives and activities
Fragomen is committed to promoting diversity, inclusion, and equal opportunity for all employees and applicants, regardless of race, ethnicity, heritage, gender, age, religion, disability, sexual orientation, gender identity, or intersex status. All offers and employment contracts are contingent upon successful completion of pre-employment screening, which may include verifying identity, legal authorization to work, and comprehensive background checks. We are committed to safeguarding your personal data and will use it to evaluate your qualifications and assess your skills and interests for potential career opportunities at Fragomen. Information may also be shared with third-party service providers to assist in this process. By submitting your application, you consent to the collection, use, and disclosure of your information as described.
