Job Description
H1: Law Firm Seeking Experienced Litigation Client Service Specialist H2: Join Our Team and Provide Superior Client Service
Law Firm is currently seeking a highly skilled and experienced Litigation Client Service Specialist to join our Client Services Team (CST). In this role, you will provide administrative support to a team of attorneys and work collaboratively with colleagues to deliver the highest level of service to clients. This is a full-time, on-site position in Atlantic City, NJ.
Responsibilities:
- Answer and screen calls in a courteous and timely manner, providing assistance to clients as needed - Facilitate the management of client data to enhance interactions - Manage workflow of tasks and projects, prioritizing and coordinating with other support services to meet deadlines - Utilize knowledge of court rules (federal and state) to prepare and process legal documents - Maintain attorney calendars and assist with travel arrangements - Prepare legal documents, memoranda, and correspondence with a high level of accuracy and attention to detail - Assist multiple attorneys and provide coverage for other team members when needed - Process new business requests and maintain client case files - Calendar critical deadlines and ensure accurate calculations
Requirements:
- Associate's degree preferred, Bachelor's degree a plus - Minimum of five years of experience at a law firm or legal/corporate department - Ability to effectively prioritize and manage multiple tasks in a fast-paced, deadline-driven environment - Excellent verbal and written communication skills - Professional demeanor and appearance - Ability to maintain confidentiality and provide exceptional customer service - Proficiency in legal terminology and experience in related practice areas - Experience with court filings and meeting deadlines - Proficiency in MS Office Suite
Work Environment & Physical Demands:
This is a clerical, office-based role that requires the use of standard office equipment. Physical demands include the ability to lift or move objects up to 50 pounds and close visual acuity for tasks such as reading and transcribing.
Equal Opportunity Employer:
Law Firm is an equal opportunity employer and is committed to providing a workplace free of discrimination and harassment. We value diversity and strive to create an inclusive environment for all employees.
Disclaimer:
This job description is not a contract or employment agreement and may be subject to change at any time. Employment with Law Firm is at-will and employees must be able to perform all essential functions of the position with or without a reasonable accommodation. We are an equal opportunity employer and do not discriminate against any employee or applicant based on their pay or the pay of others.
