Job Description
H1: Join Our Team as a Legal Intake Specialist in North Richland Hills, TX!
H2: Job Description for Legal Intake Specialist
Law Firm Hiring Legal Intake Specialists in North Richland Hills, TX
Are you looking for a rewarding career in the legal field? Look no further! **MEMBERS ONLY**SIGN UP NOW*** is currently seeking Legal Intake Specialists to join our team in North Richland Hills, TX. In this role, you will act as a liaison between our personal injury law firm clients and their customers, providing top-notch customer service and ensuring client satisfaction.
Job Title: Legal Intake Specialist Salary: $17-19 per hour (bilingual candidates may earn $19 per hour) Job Type: Full Time, Hourly Benefits: Medical, Dental, and Vision Insurance, Paid Time Off, 401k, Employee Stock Ownership, Legal Assistance, Free Life Insurance Policy Location: North Richland Hills, TX
Job Responsibilities:
- Receive incoming client calls and follow detailed scripts - Fill out intake forms while speaking with clients - Receive calls electronically and through live transfer - Set the tone and pace of calls while maintaining a professional and empathetic attitude - Gather client information accurately and ask appropriate questions - Communicate with clients of various personalities and determine the viability of their claims - Type accurately and quickly on a PC in a Microsoft Windows environment - Have a flexible schedule, including nights, weekends, and holidays - Possess a High School Diploma or GED and be at least 18 years of age - Bonus if you are bilingual in English and Spanish
Qualifications:
- Excellent verbal and written communication skills, including spelling, grammar, and diction - Professional phone voice that conveys customer care and concern - Active listening skills to ensure accurate and complete client information - Ability to ask appropriate questions and converse with various personalities - Fast and accurate typing skills - Proficiency in Microsoft Windows environment - Flexible schedule and punctuality - High School Diploma or GED and at least 18 years of age - Bonus if you are bilingual in English and Spanish
Training and Shifts:
- Training will last approximately four weeks, Monday-Friday, 8am-12pm or 4pm-8pm - Once training is completed, you will move to your set schedule - Full Time - 40 hours per week - 2nd shift - Must be available to work a Saturday OR Sunday each week - Punctuality and good attendance is a must!
