Job Description
Job Title: Civil Legal Assistant - Demand Specialist at Law Firm H1: Join Our Team as a Civil Legal Assistant - Demand Specialist at Law Firm H2: Be a Part of Our Dynamic Civil Division as a Demand Specialist
Salary: • Entry-level position with competitive salary based on experience and education • Additional benefits including health insurance, retirement plans, and PTO
Experience: • Entry-level position, previous experience in writing and customer service preferred • Secondary education or equivalent experience
Responsibilities: • Provide support to Civil Attorneys and Paralegals by drafting and managing demand letters • Draft clear, accurate, and persuasive demand letters based on case facts and legal standards • Gather and review necessary documentation to support demand preparation • Utilize case management software to track demand letter status and monitor responses • Collaborate with attorneys to adjust and resubmit demand letters as needed • Organize and assemble initial client documents for demand drafting
Requirements: • Proficiency in Microsoft 365 Suite Applications, verbal and written communication skills, and organizational skills • Preferred experience in writing and synthesizing information into engaging narratives • Experience with case management software and lead generation systems • Customer service experience with the ability to handle difficult situations professionally
Education/Certifications: • High School Diploma or Equivalent required • Secondary education or bachelor's degree preferred
Success Traits: • Accountability and ownership of work and firm performance • Client focus and ability to exceed expectations • Situational adaptability and positive attitude under pressure • Action-oriented and quick to respond to challenges
Success Measures/KPIs: • Successfully write and approve required number of demands per month • Timely processing of Filevine Task Assignments and Demand Reviews.
