Job Description
H1: Join Our Team as a Legal Case Manager H2: Be Part of a Life-Changing Career at Our Law Firm
LEGAL CASE MANAGER
Are you organized, goal-oriented, and fluent in Spanish? Do you have a positive outlook on life and a desire to make a difference in people's lives? If so, then we want you to join our team at the Tijerina legal group as a Legal Case Manager. This challenging and rewarding career will require you to have excellent communication and writing skills, as well as the ability to multi-task and problem solve. As a Case Manager, you will guide our clients through their case and be entrusted with improving their lives after an injury-causing event.
We are looking for someone who is a quick study and can understand the process of helping someone after a car crash or other injury. You must also have excellent follow-up skills and become familiar with all aspects of dealing with a car crash claim. In addition, you must have a good understanding of medical terms and be able to talk about injuries with your co-workers and attorneys.
As a Case Manager, you will be responsible for overseeing case data, speaking with clients, and working closely with other staff members and providers. You must also be able to manage upset and demanding clients with care and patience, while also being a team player and working well with others.
To be a successful candidate for this position, you must have a Bachelor's degree, good writing and communication skills, and proficiency in MS Word, MS Outlook, and other computer programs. Fluency in Spanish is also required. Additionally, you must have a clean criminal and driving record, reliable transportation, and valid personal auto liability insurance.
Previous experience at a personal injury law firm and familiarity with the basics of a case process is a plus, but not required. At the Tijerina legal group, we value our employees and are committed to helping them grow. Our compensation package is negotiable based on experience and includes health benefits, bonus earnings opportunities, and other benefits.
To apply for this position, please fill out the Apply Now section below and include your resume and cover letter. In your cover letter, please include your salary requirements and answer the following questions: What are you looking for in a career opportunity? How would you apply your skills to succeed as a Case Manager? Be detailed in your response and include your name in all caps, backwards, with your last name first in the signature block.
We thank you for considering this opportunity and look forward to meeting you. Please do not contact our office, we will reach out to you if you qualify.
H2: Who Will Be a Suitable Candidate? - Organized and goal-oriented - Fluent in Spanish and comfortable speaking with people - Positive outlook on life and sees the glass as half-full - Sociable, compassionate, concise, and trustworthy - Reliable and dependable - Focused and takes pride in their work - Detail-oriented and willing to put in extra effort and care - Mindset of "what else can I help with?" and quick to pick up new tasks - Takes initiative and is self-motivated
H2: Who Will Not Be a Suitable Candidate? - Tendency to create or partake in disempowering behaviors - Negative attitude, toxic comments, whiner, complainer, victim, or gossiper - Unwilling to tidy up the office - Unwilling to help team members or with odd-end occasional tasks - Loses things and easily distracted - Phone addict or social media addict
H2: Musts - Sharp and quick study - Excellent follow-up skills - Familiar with all aspects of dealing with a car crash claim - Knowledge of medical terms and ability to read medical records - Able to multi-task and think on your feet - Creative problem solver - Thick skin and able to handle criticism under pressure - Ability to manage upset and demanding clients - Team player - Competent in MS Outlook - Thorough in keeping notes and checklists up to date - Experience with scanning, faxing, emailing, calendaring, organizing, and telephone systems
H2: Requirements - Bachelor's degree - Good writing and communication skills - Proficiency in MS Word, MS Outlook, and other computer programs - Typing proficiency - Spanish speaking - Clean criminal record - Clean driving record - Reliable transportation - Valid and current personal auto liability insurance
H2: Pluses - 6 months - 1 year previous experience at a personal injury law firm - Familiar with basics of a case process
H2: Compensation - Negotiable based on experience - Starting gross compensation opportunity ranges from $31,200 to $60,000 for a Legal Case Manager - Base hourly rate varies based on experience and competency, starting at $15.00 per hour - Health benefits, bonus earnings opportunity, and other benefits included - Bonus earnings opportunity allows for significant increase in base salary after first year of employment
H2: How to Apply - Fill out Apply Now section below - In subject line, write "I am your next Legal Case Manager" in all caps - Upload resume and cover letter in Word or PDF format - In cover letter, include salary requirements and answer two questions in one paragraph each: - What are you looking for in a career opportunity? - How would you apply your skills to succeed as a Case Manager? - Be detailed in your response and include your name in all caps, backwards, with your last name first in the signature block. - Attach a revised version of your resume in Word or PDF format.
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