Job Description
Knowledge Management and Innovation Attorney The candidate will drive business transformation, streamline operations, and apply new solutions to simplify business processes to deliver on strategic objectives and critical initiatives of the firm and KM Team. Increase efficiencies and optimize client service delivery within the firm by identifying areas of creative solutions to solve complex business problems by leveraging organizational effectiveness, process alignment, transparency, and accountability. Support KM efforts in Innovating and delivering solutions at the intersection of law and technology while paving the pathway for effective solutions for clients. Position requires a hands-on approach with the ability to contribute their experience and insights toward the success of the HB KM team. Serve as a key liaison to functional leaders and their business units. Facilitate planning, prioritization, change management, and reporting between groups to deliver successful outcomes. Serve to bring cross-functional teams together to ensure project objectives are clearly defined and achieved while business operations and processes are continually refined - to enable successful sustainability and scalability. Serve as Knowledge Management and Innovation liaison to all parts of the firm with a focus in our Practice Service Centers (PSCs). Identify opportunities for the KM team to improve outcomes related to technology, process, and business opportunities. Lead PSCs as a thought leader and SME to innovate at the intersection of technology and law to propose and execute on critical projects. Identify and evaluate existing, new, and innovative tools and resources based on PSC needs. Participate in technology pilots and assessments. Capture feedback for larger KM Team to enable continuous improvement of KM solutions. Prototype and demonstrate technology solutions including the firm's large suite of AI and document automation capabilities. Provide support on pilots, prototypes, and beta testing that validate and explore ideas to improve how HB conducts and improves its general business. Promote positive organizational change and adoption by way of serving as a change agent to ensure the successful engagement of teams and the deliverable of initiatives on time and on budget. Identify areas for employing, building, and driving improvements in internal and external communication, leveraging lessons learned and applying technology solutions to establish cutting edge practices. Leverage solutions and contribute to the business results as defined in Corporate Goals and support the implementation of innovative approaches in the day-to-day execution of technology-driven applied innovation. Assist in business development efforts for the Practice, including thought leadership initiatives, client seminars and pitches, to elevate the awareness and value of the Practice and the firm's KM program. Serve as a subject matter expert to connect people with relevant information, resources, work product and/or colleagues. Collaborate with staff and practice resources to evaluate and deploy innovative KM solutions to support the practice of Knowledge Management and Innovation. Share expertise, best practices, and standards to increase adoption of the firm's knowledge assets and related tools. Assist in vetting projects and incoming ideas for strategic and tactical advantages for the Firm and the Firm's clients. This would include the viability, return on investment, and when they are not worthy of Firm investment. Assure documenting, tracking, submission, approvals, planning, and execution of projects with the KM PM Team and associated processes. Monitor market trends, and attend appropriate Firm meetings and external conferences, seminars, and training as approved and budgeted in the IT budget. Develop prototypes that integrate with existing databases to automate the generation of multiple documents in a batch process. This can save time and resources, allowing for more efficient handling of cases. Create user-friendly interfaces for document automation tools, such as interview-style workflows that guide users through the process of generating documents by asking a series of questions. Ensure that the automation tools are customizable and flexible to handle different types of documents and scenarios. For example, the automation should be able to adjust singular or plural nouns, verbs, and pronouns based on the number and type of parties involved. Implement a feedback mechanism to capture user feedback and continuously improve the automation tools. Conduct live demonstrations of the automation tools to showcase their capabilities and benefits. This can help stakeholders understand the value of the technology and how it can improve efficiency. Run pilot programs to test the technology in real-world scenarios and gather data on its effectiveness. This can help identify any issues and make necessary adjustments before full-scale implementation. Provide training and support to users to ensure they are comfortable using the new technology. This can include creating training materials, conducting workshops, and offering ongoing support. Share success stories and case studies that highlight the positive impact of the technology on business processes. This can help build confidence and encourage adoption among other teams.
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