Job Description
Law Firm Seeking Intake Coordinator in Gadsden, AL - Full Time Position
Are you a trustworthy, organized, and motivated people person? **MEMBERS ONLY**SIGN UP NOW*** is looking for an additional Intake Coordinator to join our growing team at our Gadsden office. We handle a variety of legal areas, including criminal defense, family law, and probate law, and are led by Attorneys Kyle Pierce and Beth Clayton Pierce. This is a great opportunity to join a firm with a strong team and a commitment to providing high-quality representation and customer service.
Firm Culture
At Pierce & Pierce Attorneys, we believe in living our core values, which include:
- Positive People Create Positive Outcomes: We speak well of our team members, clients, opponents, and competition, and always treat others with respect. - Independence should be Nurtured: We encourage independent thinking and honest communication to find the best solutions. - Everyone Deserves Our Best: We always strive to give our best effort for our clients and coworkers. - Resilience Makes the Difference: We don't give up when faced with obstacles, and continuously work to find the best outcome. - Common Bonds Make Us Better: We look for commonalities and treat all team member opinions as equal. - Education is Critical: We value continuous learning and encourage each other to keep growing.
Responsibilities:
- Accurately screen potential client calls before scheduling consultations - Monitor all potential new client inquiries (email, internet, phone & referrals) - Contact potential clients and establish rapport - Follow up with pending inquiries - Update logs and reporting systems - Conduct potential client interviews with empathy and compassion - Schedule appointments for potential clients - Take accurate notes during initial consultations - Assist attorneys with administrative tasks related to new cases - Follow instructions from supervising attorney - Write emails, transcribe notes, research legal documents, and complete administrative tasks
Qualifications:
- At least 2 years of intake experience, preferably in criminal defense, family law, or probate law - Case management software experience is a plus - Professional attitude and appearance - Excellent written and verbal communication skills - Resourceful and proactive problem-solving skills - Strong organizational and multitasking abilities - Customer service attitude
Compensation and Benefits:
- $10.00 to $16.00 per hour, with KPI-based bonuses - 401(k) matching - Health insurance - Educational matching
**MEMBERS ONLY**SIGN UP NOW*** is an equal opportunity employer, and all qualified applicants will be considered without regard to disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status, or any other classification protected under applicable laws. We will make reasonable accommodations for qualified applicants with disabilities, unless it would cause undue hardship on our business.
To apply, please do not call or visit the office. We will schedule interviews after reviewing credentials. Join our team at **MEMBERS ONLY**SIGN UP NOW*** and make a positive impact on people's lives while continuously learning and growing in your career.
