Job Description
Intake Advocate at Law Firm in Myrtle Beach, South Carolina
H1: Join Our Growing Team as an Intake Advocate at a Top Personal Injury Law Firm in Myrtle Beach! H2: Make a Difference in People's Lives and Thrive in a Family-Like Atmosphere
**MEMBERS ONLY**SIGN UP NOW*** Injury Lawyers is seeking a full-time legal intake specialist to join our rapidly-growing team in Myrtle Beach, South Carolina. As a top personal injury law firm, we are dedicated to providing top-tier legal services while also making a positive impact on the communities we serve.
Why Work With Us? - We have a strong, family-like atmosphere and strive to make a positive impact in our communities. - Our founder, Justin Lovely, was listed in the 2025 Edition of The Best Lawyers in America. - We were honored as the Myrtle Beach Area Chamber of Commerce’s 2024 Small Business of the Year and recognized as the Leading Business of the Month in August 2024. - We offer a team-focused, rewarding work environment and provide the training and resources for our employees to flourish.
Your Role as an Intake Advocate: - You will survey prospective clients, empathize with them on the details of their case, and manage new client onboarding and data entry. - You will help our lawyers book and manage their appointments and contribute to the growth of our prospective client base. - You will collaborate with our marketing team and build relationships with other attorneys to drive awareness initiatives.
Requirements: - Sales and/or customer service experience is required. - Legal experience is a significant advantage. - Familiarity with CRM and case management software is preferred. - Exceptional customer service skills, demonstrating compassion and empathy. - Strong active listening, critical thinking, and analytical skills.
Responsibilities: - Uphold the highest standards of confidentiality for both clients and the firm. - Ensure strict compliance with the firm’s Intake Standard Operating Procedures. - Screen incoming calls from potential clients and determine if their cases align with the firm’s focus. - Organize paperwork and enter data into the case management system to streamline new client onboarding. - Refer cases that do not meet firm criteria to appropriate referral attorneys. - Schedule appointments for qualified potential clients and maintain attorneys’ schedules. - Maintain professionalism towards clients and the firm at all times. - Perform various office duties to ensure smooth daily operations. - Exhibit a proactive and positive attitude towards new responsibilities.
Salary: $18-$20/hour
Join our team at **MEMBERS ONLY**SIGN UP NOW*** Injury Lawyers and make a difference in people's lives while thriving in a supportive and passionate legal team. Apply today!
