Job Description
Job Title: Legal Intake Advocate - Join Our Growing Personal Injury Law Firm! Experience: Sales and/or customer service experience required, legal experience preferred.
Department: Intake Department at Lovely Law Firm Injury Lawyers
H1: Join Our Team as a Legal Intake Advocate at Lovely Law Firm Injury Lawyers H2: Be a Part of Our Growing Personal Injury Law Firm in Conway, SC
Overview: - Personal injury law firm based in Myrtle Beach and Charleston, South Carolina - Vision to expand statewide and serve clients in more communities - Dedicated to building a team-focused and rewarding work environment - Committed to delivering top-tier legal services to clients - Strong emphasis on family-like atmosphere and making a positive impact on communities - Advocate and voice for those who have suffered life-changing injuries - Recently honored as the Myrtle Beach Area Chamber of Commerce’s 2024 Small Business of the Year - Recognized as the Leading Business of the Month in August 2024 - Founder listed in the 2025 Edition of The Best Lawyers in America
Position Summary: - Full-time legal intake advocate position - Responsibilities include surveying prospective clients, managing new client onboarding and data entry, and assisting lawyers with appointments - Training and resources provided to help flourish in role - Prior customer service and sales experience, strong communication skills, and passion for helping others required
Requirements: - In-person position at Conway office - Sales and/or customer service experience required - Legal experience a significant advantage - Familiarity with CRM and case management software preferred - Exceptional customer service skills, demonstrating compassion and empathy - Strong active listening, critical thinking, and analytical skills - Proven problem-solving abilities - Excellent communication skills, both written and verbal, with strong organizational capabilities - Ability to build trust and rapport with clients and team members - Proficiency in Microsoft Word and Excel - Professional demeanor and appearance - Strong commitment to meeting or exceeding individual, department, and firm expectations - Ability to thrive in a collaborative, team-oriented environment - Capability to work independently, efficiently, and prioritize tasks effectively
