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Job Title
Information Center Receptionist
Company
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Job Description
Work type:
Full Time Hourly
Location:
Richmond, IN
Categories:
Office/Clerical, Student Affairs/Student Services
General Description of Position:
The Information Center Receptionist greets all visitors in-person at the Express Enrollment Center desk and enters them into queuing system to be seen by the appropriate member of the Student Affairs team. This position also answers phone calls and conducts other general clerical assignments.
Major Responsibilities:
Provide general information about admissions, registration, financial aid, orientation, assessment, and business support
Assist with all special projects and mailings, as well as appointment scheduling, data entry, telephone and clerical assistance for the various departments in Student Affairs
Greet visitors and students, clarify and answer general questions, and/or enter student into queuing system to be seen by a staff member
Direct guests to appropriate personnel and/or department
Conduct campus tours
Collect and date-stamp student forms for back office/processing support
Function effectively in a team environment.
Maintain working knowledge of emergency/safety procedures as provided by supervisor. Be knowledgeable of the locations of the electronic and hard copy of procedures when applicable in order to deliver information as needed to customers.
Conduct all activities within the established guidelines of the Family Educational Rights and Privacy Act (FERPA)
This is not to be construed as an exhaustive list. Other duties logically associated with this position may be assigned
Minimum Qualifications:
High School Diploma, GED or equivalent experience required. Associate degree or equivalent preferred.
Keyboarding skills.
Ability to operate word processing/ computer equipment.
Basic knowledge of Microsoft applications
Ability to operate copier and other office related equipment.
Willingness and ability to provide Tier 1 level student support through use of various software applications (queuing, student, financial).
Strong communication and organizational skills
Pleasant disposition, good attitude, and ability to get along with others.
Strong customer service and interpersonal skills.
Demonstrate evidence of ability to successfully work in a team environment.
Ability to promote an inclusive environment that reflects the broad diversity and backgrounds represented by our students and employees and which every individual feels respected and valued.
Preferred Qualifications:
Other Requirements:
Work Hours:
Hiring Range:
Team Ivy Referral:
Special Instructions to Applicants:
Advertised:
27 Feb 2023
US Eastern Standard Time
Applications close:
Last verified - 785 day(s) 8 hour(s) ago [What does Last Verified mean?]
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Richmond, IN
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