Job Description
- SEO Friendly Job Title: Immigration Client Intake Specialist - Austin, TX - H1 Heading: Join Ogletree Deakins as an Immigration Client Intake Specialist in Austin, TX - H2 Heading: Exciting Opportunity to Join One of the Largest Law Firms in the US as an Immigration Client Intake Specialist - Bold Headline: Help Make the American Dream a Reality for Immigrants with Ogletree Deakins
Position Summary: - Exciting opportunity to grow your career with one of the largest law firms in the United States, Ogletree Deakins. - The firm has 59 offices throughout North America and Europe and boasts one of the largest business immigration practices in the US. - Seeking a Business Immigration Client Intake Specialist to join their fast-paced business immigration practice in Tampa. - Responsible for performing a variety of duties centered on new case initiations based upon client requests. - Collaborative, challenging, and growth-focused work environment with innovative technology, customized resources, and continuous skill-based training and professional development.
Essential Functions: - Coordinate and schedule calls and maintain attorney(s) calendar. - Copy and assemble case files. - Scan and save case files to the firm document management system. - Monitor inbox for incoming visa requests. - Process initiation requests by entering them into VisaTrax/Zoom; send necessary questionnaires to the Visa Beneficiary (VB) and US managers to complete and return to Ogletree Deakins. - Use firm systems to create client-matter billing numbers and file barcodes. - Initiate extension cases assigned. - File creation, including requesting client matter numbers via Workflow. - Follow up daily with VBs and US managers for any documentation and/or questionnaires that have not been submitted. - Update case status daily. - Scan and submit requests for educational evaluations. - Assemble case files for attorney review. - Update VisaTrax/InsZoom once the evaluation is received. - Assign to the case manager for processing. - Process and respond to a high volume of client inquiries (e.g. timeframe of filing, explanation about questionnaires, status updates, and document verification). - Close files that will not continue to be processed.
Requirements: - 2 years of office/administrative experience is preferred. - Bachelor’s degree from an accredited college/university is preferred. - Flexibility to work additional hours when necessary to reach Firm objectives. - Must have the ability to work well with a team and independently. - Must be able to achieve basic proficiency in Outlook, Word, Excel, InsZoom/VisaTrax, and DMS within a reasonable training period.
Benefits: - Ogletree Deakins offers a robust suite of benefits for our Staff including: Paid Time Off, Paid Sick Leave, a 401(k) matching program, Profit Sharing, Paid Holidays, Paid Parental Leave, affordable Health and Life Insurance including Dental & Vision coverage, Health Savings Account /Flexible Spending Accounts to help offset the cost of dependent care and/or health care expenses, Tuition Reimbursement and an Employee Assistance Program.
Contact Information: - For questions, please e-mail Jess Lindsey at **MEMBERS ONLY**SIGN UP NOW*** with “Immigration Client Intake Specialist - Tampa" in the subject line. Please note, applications submitted via e-mail will not be considered.
Firm Overview: - Ogletree Deakins has one of the largest Business Immigration practices in the United States and provides a wide range of legal services for employers seeking temporary business visas and permanent residence on behalf of foreign national employees. - Committed to providing superior client service at competitive fixed fee rates. - Attorneys are proactive in handling client matters, from case initiation to case strategy/planning to the successful completion of the case, always remaining accessible to all of our clients. - Fully committed to diversity within the legal profession and strongly encourage the interest of diverse candidates in the firm. - Equal Opportunity Employer.
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