Job Description
POSITION OVERVIEW: The primary responsibility of the Executive Director - Business Development & Strategic Partnerships is to lead the Business Development Team and manage the strategic partnerships responsible for generating incremental new group revenue for the property to meet and exceed financial goals.
All duties are to be performed in accordance with departmental and The Venetian Resort's policies, practices, and procedures.
ESSENTIAL DUTIES & RESPONSIBILITIES: *Direct and manage a team of four Business Development Directors. *Provide feedback and discipline to Team Members regarding their work performance and compliance with Company and departmental policies and procedures. Conduct annual and mid-year performance reviews to ensure targets will be met. *Manage and oversees the convention sales management hiring process and makes recommendations to SVP - Sales and Leisure regarding hiring decisions. *Monitor and enforce Team Member compliance with departmental standards, including exceptional customer and client service standards. *Inspire and guides team towards establishing goals and desired achievements. *Evaluate sellers to ensure deployment and customer engagement strategies are in place to maximize each targeted segment and ensure customer satisfaction results are met. *Achieve and exceed financial goals as set by management. *Develop and manage annual sales plans and partnership account plans to support the organization's strategies, objectives, and financial goals, generating incremental new group business through business development team and strategic partnerships. *Manage, maintain and report accurate annual and quarterly territory plans and their results, sales activities, KPI's, partnership performance, travel schedules, business development sales travel budget/expenses and ROI. *Recommend partner and business development sales strategies for growth and improvement by understanding intermediary business demand into the market, the overall market competitors' strengths and weaknesses and economic trends. ADDITIONAL DUTIES & RESPONSIBILITIES: *Proactively recommend new high value accounts and partnership strategies that align with company targets to increase leads volume, improve revenue, and move market share to exceed financial goals. *Negotiate high value intermediary contracts to improve lead volume and move market share to the property at the appropriate margins. *Establish, deepen and manage commercial partnerships with high value accounts and key partners and maintain relationships with key executives at partner companies, staying apprised of organization changes, decision rights, business demands/opportunities and reporting structure. Communicate partner intelligence and partnership opportunities to property sales team and leadership with plans to support revenue growth. *Manage the company's fundamental selling philosophies, strategies, systems, processes, and performance management. *Travel to industry events, sales calls with staff, client meetings and strategic partnership business reviews that develop business opportunities and support the awareness of the brand. *Participate in board and, planning committee as appropriate within industry associations to ensure company share of voice and industry advocacy. *Regular travel as needed both domestic and international. *Understand the market in which the business operates. *Safety is an essential function of this job. *Consistent and regular attendance is an essential function of this job. Performs other related duties as assigned.
ADDITIONAL DUTIES & RESPONSIBILITIES: COMPANY STANDARDS OF CONDUCT
All The Venetian Resort Team Members are expected to conduct and carry themselves in a professional manner at all times. Team Members are required to observe the Company's standards, work requirements and rules of conduct.
*21 years of age. *Proof of authorization/eligibility to work in the United States. *Bachelor's degree required. *5 years of experience in senior leadership hotel sales position required. *5 years of business development experience at a luxury property preferred. *Proven track record of developing prospects and securing new clients. *Proven track record in securing profitable business and negotiating substantial contracts. *Must have a successful prior leadership role managing sellers. *Must have the ability to effectively present information to C-Level and senior management and prospects.
MINIMUM QUALIFICATIONS: *Must be able to obtain and maintain a Alcohol Awareness card and any other certification or license, as required by law or policy. *Ability to communicate clearly and effectively in English, both in spoken and written form. *Strong interpersonal skills with the ability to communicate effectively with guests and other Team Members of different backgrounds and levels of experience. *Self-motivated, self-disciplined and results oriented. *Must be able to work varied shifts, including nights, weekends and holidays. PHYSICAL REQUIREMENTS: Must be able to:
*Lift or carry 20 pounds, unassisted, in the performance of specific tasks, as assigned. *Physically access all areas of the property and drive areas, with or without a reasonable accommodation. *Maintain composure under pressure and consistently meet deadlines with internal and external customers and contacts. *Ability to interact appropriately and effectively with guests, management, other Team Members, and outside contacts. *Ability for prolonged periods of time to walk, stand, stretch, sit, bend and kneel. *Work in a fast-paced and busy environment. *Work indoors and be exposed to various environmental factors such as, but not limited to, LED, noise, dust, and cigarette smoke.
