Job Description
Morgan & Morgan, a leading personal injury law firm, is seeking an experienced Enablement Manager for our growing Premises Liability Operations team in Nashville, Tennessee. As an Enablement Manager, you will play a crucial role in ensuring the success of our pre-suit team by providing training, management, and productivity support to our case staff in multiple regions across our firm. This is an opportunity to be a part of a winning fight for consumer rights and join a team of over 6,000 employees who are all united by one mission: For the People.
Salary: $75-85k
Responsibilities:
- Oversee and develop Case Manager Leads across various markets, driving their performance in alignment with team objectives and business goals. - Monitor and enforce compliance of case staff while promoting a positive work environment. - Enforce operational goals and monitor performance through KPIs and dashboards. - Resolve roadblocks and challenges for case staff by managing support from other departments. - Audit case files to ensure efficiency and timely completion of tasks. - Review metrics to identify areas for improvement and implement new processes for auditing performance. - Facilitate case staff training and guide them in negotiating claims aggressively to settlement. - Contribute to team strategic initiatives and help build shared standards and processes. - Communicate firm goals and vision to staff. - Onboard new hires and facilitate shadowing with other Case Managers and Case Manager Leads. - Build relationships with case staff and attorneys in each region.
Qualifications:
- Bachelor’s degree in business administration or related field or equivalent work experience. - 2 years of paralegal or litigation experience in the personal injury industry. - Exceptional leadership, time management, facilitation, and organizational skills. - Working knowledge of change management principles and performance evaluation processes. - Ability to work independently and in a group setting. - Adaptable, curious, and able to creatively solve problems in an evolving space.
Benefits:
- Medical and dental insurance. - 401(k) plan. - Paid time off and holidays.
Equal Opportunity Statement:
Morgan & Morgan provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
E-Verify:
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.
Privacy Policy:
For more information on Morgan & Morgan's privacy policy, please visit the link provided.
