Job Description
POSITION OVERVIEW: The responsibility of the Director of Business Development is to cultivate and solicit new accounts and bookings to generate incremental opportunities (leads) to the property sales team that align with the Companies customer profile to meet and exceed sales quotas and budgeted financial revenues. All duties are to be performed in accordance with departmental and The Venetian | The Palazzo Casino Resort's policies, practices, and procedures.
ESSENTIAL DUTIES & RESPONSIBILITIES: *Meet and exceed budgeted and financial revenues. *Strategically solicit new prospective accounts, resulting in the generation of qualified incremental leads and revenue opportunities that meet defined business parameters to be distributed to the Property Sales Team. o Execute sales action plans for the development of a designated market segment. *Develop strategic customer account plans which identify meeting opportunity profiles for ongoing engagement. *Research targeted key customer strategic meeting priorities and develop presentations that effectively positions all of the benefits of the property and offer a unique value proposition to generate incremental opportunities for the property. *Serve as an industry relations representative in-market on behalf of the Company through engagement in appropriate membership organizations and associations. *Create experiential in market customer events, attend relevant industry events, which provide a direct ROI. *Understand the overall market competitors' strengths and weaknesses, economic trends, supply and demand and how to sell against them *Partner with customers to understand their buying process, identify multiple key meeting influencers and roles within the process to effectively cultivate the account. *Understand customer economic trends, industry trends, regulations and potential new business opportunities ADDITIONAL DUTIES & RESPONSIBILITIES: *Manage effectively within the defined sales roles, internal sales processes and departmental/company policies and procedures. *Ability to clearly communicate and articulate ideas externally and internally at the account and opportunity level that are innovative and supported by reliable data that align with departmental strategies. *Regularly and independently engage with cross-functional departmental teammates to understand product and services available to Groups and how the Hotel differentiates itself from the competitive set. *Travel and participate in designated market sales calls, customer events, entertainment, networking events to ensure continuous client engagement that align with market objectives, midweek, evenings and weekends as needed. *Travel for on property Site inspections and training (as needed). *Support other members of the Sales Team as needed. *.Manage effectively within the defined sales roles, internal sales processes and departmental/company policies and procedures *Key Processes: Enter required data into CRM system to document all pertinent daily Sales activities, travel, cataloging account and client information accurately as defined by department SOP's COMPANY STANDARDS OF CONDUCT All The Venetian Resort Team Members are expected to conduct and carry themselves in a professional manner at all times. Team Members are required to observe the Company's standards, work requirements and rules of conduct.
MINIMUM QUALIFICATIONS: *High School Diploma or GED equivelant required. Bachelors degree in relevant disciplines. *A minimum of six (6) years professional Hotel Sales experience at a luxury property in meetings industry in strategic account development role. *A minimum of two (2) years of experience selling large complex group business, either at property or sales office. *Knowledge of property operations. *Strategic account management. *Customer Relations Skills. *Strong Presentation Skills. *Strong Research and Development skills. *Problem Solving and Critical thinking skills. *PC proficient in applications such as Microsoft Excel, Access, Word and Power Point. *Work in a fast-paced, busy, and somewhat stressful environment. MUST BE ABLE TO: *Requires working varied shifts, evenings, holidays and weekend travel and networking. *Maintain physical stamina and proper mental attitude while dealing effectively with guests, management, team members, and outside contacts while working under pressure and meeting deadlines. *Must be able to frequently move freely about the office, maintain manual dexterity to access computer via computer keyboard and operate office equipment, such as telephones, copiers, fax machine, etc. *Withstand various activities such as frequent walking, sitting for long periods and withstand prolonged standing.
