Job Description
ROLE TITLE: CUSTOMER OPERATIONAL SPECIALIST
LOCATION: Dublin
This role is being offered on a permanent/temporary basis.
SUMMARY OF ROLE:
In AIB Customer Service, "Our Purpose is to ‘Back our Customers to achieve their dreams and ambitions'. One of our guiding Brand values is that we put the customer at the centre of everything we do, delivering a first class experience, getting it right every time, providing a complete, consistent and connected experience which is simple and efficient.
WE'RE LOOKING FOR SOMEONE WHO:
*Drive Progress *Show Respect *Own the Outcome *Eliminate Complexity *Customer Service Focused *Team Player
WHO ARE WE?
We're AIB. A strong Irish bank packed with purpose - to back our customers to achieve their dreams and ambitions. That goes for our employees too. We're made of small teams where you have the chance to shine.
WHY JOIN US?
We are excited about how we have changed our focus. We want to be at the heart of our customers' financial lives by giving them an exceptional experience. We are building a culture that breaks the conventions of what our customers and employees expect of a bank.
Does this sound like something that you want to be part of?
YOU WILL NEED TO SHOW US THAT YOU CAN/HAVE:
*Customer focused Individual *Team Player who is engaged and enthusiastic, ability to work on their own initiative *Mortgage Operational/Collateral management experience is preferable *Good interpersonal and communication skills *Agile and flexible with regard to learning and moving around various teams.
IF YOU FEEL YOU HAVE WHAT IT TAKES,Click Apply and fill in the online application form. If you would like more information our Talent Acquisition Team can help. You can contact them on **MEMBERS ONLY**SIGN UP NOW***.
