Job Description
Bering Straits Information Technology (BSIT) is seeking a Computer Operator III at Redstone Arsenal, Alabama. To support company use of IT Systems and assets, assists the Information Management Client Services Manager in completing established Goals and Objectives, and responsible for ensuring availability of IT systems and assets. ESSENTIAL DUTIES & RESPONSIBILITIES Install IT systems and assets under direction of the IT Director. Administer IT systems ensuring compliance with IT Security Policy, Documentation Policy, and Service Level Agreements. Provide end-user support on IT systems and assets including hardware, productivity applications, ERP applications, OS, email, printing, and networking. Makes recommendations for overall system improvement for: PC Support Software Overall company needs Prioritizes works schedule based upon critical need. Responsible for the completion of special projects or the assignment of other duties as assigned by the supervisor. Respond to queries/tickets either in person or over the phone. Walk users through problem-solving process over the phone. NON - ESSENTIAL DUTIES & RESPONSIBILITIES Other duties as assigned. Job Requirements : QUALIFICATIONS - EXPERIENCE, EDUCATION AND CERTIFICATION Required (Minimum) Qualifications: Must be able to install software and prepare PC’s for use. Have sufficient knowledge of system hardware components and be able to repair or replace inoperable parts. Bachelor’s degree is helpful but not required. Must have a High School degree Two plus year’s prior experience in a PC support role with working knowledge of Windows Operating systems (Windows 7 and 8, Server Troubleshoot and solve common network or hardware issues using physical and logical diagnostic tools 2008/2012), Microsoft Office 2013(Excel, Word, Access, PowerPoint and Outlook), and MS SQL Server. Network experience with Local Area Networks, Wide Area Networks and Virtual Private Networking is required. Required Certifications: CompTIA Security , Plus Computer environment (A , Net , CEH, etc.) SECRET Security Clearance. Knowledge, Skills and Abilities: Have excellent oral and verbal skills. Ability to effectively handle multiple tasks in a fast paced setting. Ability to effectively communicate with users and technical support in a timely, professional manner. Must be responsive to user needs and able to prioritize user requests. Ability to make recommendations as to the appropriateness of system and user needs and recommend changes to enhance the user’s performance that are cost efficient to the company. PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, walking or standing for prolonged periods of time; most of time is spent sitting in a comfortable position with frequent opportunity to move about. WORK ENVIRONMENT Work Environment characteristics described here are representative of those that must be borne by an employee to successfully perform the essential functions of this job. Job is performed in a modern office setting with exposure to computer screens and requires extensive use of a computer, keyboard, mouse and multi-line telephone system. SUPERVISORY RESPONSIBILITIES None. ADDITIONAL QUALIFYING FACTORS As a condition of employment, may be required to pass a pre-employment drug screening, as well as have acceptable reference and background check results to obtain access to military base. Must have reliable transportation to/from work a necessity and must be able to obtain access to military installations. **MEMBERS ONLY**SIGN UP NOW*** is an Equal Opportunity/ AA/ Male/ Female/ Disability/ Vets employer. In accordance with BSNC policy preference will be given to qualified current employees and qualified BSNC shareholders, spouses, and descendants. We participate in the E-Verify Employment Verification Program. We are a drug free workplace. BSNC offers competitive benefits package. If you are a person requiring accommodation or assistance to apply for a job please contact **MEMBERS ONLY**SIGN UP NOW*** We only accept resumes when posted to our Career Site for open positions. Visit our website at **MEMBERS ONLY**SIGN UP NOW***for more details and to apply. Offer Relocation : No # of Openings : 1 % of Travel Required : None Job Code : 897
