Job Description
Law Firm Seeking Client Services Coordinator in Multiple States
Gurstel Law Firm, P.C. is seeking a talented and motivated Client Services Coordinator to join our team. With offices in multiple states, we are a fast-paced and diverse litigation law firm focused on helping creditors navigate the legal collection process. Our team is driven by our core values of Doing Right, Achieving Results, and Maintaining Integrity. We are looking for individuals who share these values and have a passion for exceeding expectations and thinking outside the box.
- Communicate professionally with clients to set up repayment plans and document all communication and transactions - Manage time effectively to prioritize and complete a high volume of tasks - Utilize strong written and verbal communication skills to write detailed letters, review reports, and effectively communicate with clients and work files - Perform clerical duties such as managing files and records, creating and sending correspondence, and tracking client progress - Provide excellent customer service by assessing client needs, meeting quality standards, and ensuring customer satisfaction - Make judgment calls on suit worthiness and recommend appropriate actions to clients - Identify and solve complex problems related to cost, payment, and invoice discrepancies - Utilize various tools and technology including MS Word, Excel, Outlook, and collection software
Qualifications:
- Ability to adhere to the Firm's core values - College degree in business, criminal justice, or related field preferred - Knowledge of collection law and legal processes preferred - Ability to multitask and work in a fast-paced environment - Strong attention to detail and organizational skills - Excellent communication skills and ability to prioritize deadlines - Self-starter with a professional demeanor - Experience with Microsoft Office suite and typing speed of 75 WPM
- Salary range: $42,000.00 to $58,000.00 annually - Medical, dental, vision, STD, LTD, life, 401k, and profit sharing - Paid time off and holidays - Paid sick time for part-time employees
At Gurstel Law Firm, P.C., we celebrate success and champion diversity. We offer a fun and rewarding work culture and are committed to providing opportunities for growth and development. If you share our core values and are looking for a challenging and fulfilling career, we encourage you to apply.
Equal Opportunity Employer. If you are based in California, please refer to our website for additional information.
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