Job Description
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not construed to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Job Title: Bilingual File Clerk at Personal Injury Law Firm in Boca Raton
Salary Information: Competitive wage, paid time off, 401K retirement savings plan with employer match, group medical/dental/vision plans, and annual performance reviews.
Experience: High school/GED diploma required, bilingual in English and Spanish preferred, previous experience in a legal or medical office setting preferred, strong understanding of HIPAA requirements, and proficiency in Microsoft Office Suite.
Position Summary: The File Clerk at **MEMBERS ONLY**SIGN UP NOW*** plays a crucial role in managing client interactions and facilitating communication between clients, medical providers, and internal teams. This position primarily supports the Personal Injury department and involves tasks such as client intake, case management, and claims processing.
Essential Job Functions: - Case Management: Manage all aspects of client cases from initiation to resolution, including communication with all parties involved to ensure progress and client satisfaction. - Communication Facilitation: Act as a liaison between clients, medical providers, and internal teams to ensure clear and effective communication throughout the case management process. - Documentation: Collect, organize, and manage client and case documentation to support legal processes and maintain client records. - Other duties as assigned.
Requirements: - Full-time position, Monday-Friday, 8:00 am to 5:00 pm. - High school/GED diploma required. - Bilingual in English and Spanish preferred, additional language skills in Creole a plus. - Strong customer service and communication skills. - Understanding of HIPAA requirements and ability to maintain confidentiality. - Attention to detail and accuracy in document management. - Proficiency in Microsoft Office Suite and ability to learn new software as needed. - Strong organizational skills and ability to handle multiple tasks in a fast-paced environment.
Benefits: - Competitive wage. - Paid time off, holidays, bereavement, and sick time. - 401K retirement savings plan with employer match. - Group medical/dental/vision plans. - Employer-covered and voluntary supplemental benefits. - Annual performance reviews.
About the Law Firm: - Founded in 2003, **MEMBERS ONLY**SIGN UP NOW*** is a NLJ500 and Mid-Market Pro 50 law firm. - Recovered over $1 billion for property damage and personal injury clients nationwide. - Nearly 100 lawyers and 30 offices throughout the Central and Southeastern United States. - Commitment to achieving the most favorable outcomes for clients. - Equal Opportunity Employer. - Employment is at will. - Duties and responsibilities may be changed, assigned, or reassigned at any time. - All personnel may be required to perform duties outside of their normal responsibilities as needed.
