Job Description
Brand: Camuto Group Req #: 121409 Location Name: New York Design Studio Department: Sales Support & Operations
TITLE: Account Coordinator
OBJECTIVE:
Coordinate specific brand accounts for wholesale customers. Function as a liaison between account executives and customers. Work with sales, distribution center, external buyers/store owners and credit department to ensure timeliness and accuracy for customer satisfaction.
REPORTS TO: VP Sourcing
ESSENTIAL DUTIES/RESPONSIBILITIES:
• Maintain knowledge of US customs regulations, harmonized tariff classifications, customs binding rulings, fish and wildlife regulations, and export regulations • Assign HTS codes • Review import documents • Liaise with in-country coordinators and customers regarding HTS codes and customs documentation • Keep abreast of developments and regulatory changes impacting customs compliance • Run daily on-order reports • Research open orders for issue resolution • Answer product/order inquiries • Enter orders after confirmation with account executives and production • Responsible for accuracy of order (color, material, price and shipping date) and on time delivery to customer • Work with management and account executives on pricing approvals • Partner with credit department for new account approvals and to arrange payment with customers • Setup, maintain, update and manage licensing linesheets and submit to licensing teams for approval • Manage and maintain EDI • Work with EDI/IT teams to resolve any transmission issues • Receive, analyze and address any customer complaints and work to resolve • Work with production, logistics and management on meeting monthly forecast goals • Review monthly on order with production to ensure on time deliveries. • Miscellaneous/Administrative
REQUIRED SKILLS: • Excellent verbal and written communication skills • Basic knowledge of Microsoft Office (Excel, Outlook, PowerPoint and Excel) • Ability to interact with cross functional teams while remaining flexible, proactive, and efficient. • Customer service driven. • Demonstrated professionalism and attention to detail.
PREFERRED QUALIFICATIONS: • Working knowledge of ABS (Apparel Business System) a plus
EDUCATION: • Associates or Bachelors College Degree and comparable retail or fashion work experience preferred
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