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Employer Sponsored Job (Free to apply to)
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Job Title
Client Service Manager
Company
Ruprecht Hart Weeks & Ricciardulli, LLP
Job Description
Coordinate between various stakeholders, including real estate agents, mortgage brokers, attorneys, and inspectors.
Serve as the primary point of contact for clients, addressing questions and concerns promptly.
Build and maintain positive relationships with clients, fostering loyalty and repeat business.
Regularly update clients on transaction status, timelines, and next steps.
Coordination of Real Estate Transactions; Oversee the entire transaction process, from listing or buyer representation through to closing.
Ensure all necessary paperwork is completed, filed, and in compliance with local, state, and federal regulations.
Resolve any client issues or complaints promptly, aiming to provide a positive outcome. Implement service standards to ensure a consistently high-quality experience.
Administrative and Data Management; Maintain accurate client records, including contact information, preferences, and transaction details.
Use customer relationship management (CRM) tools to track client interactions and follow-ups.
Prepare reports on client satisfaction, transaction timelines, and other relevant metrics.
Act as a liaison between clients and real estate agents, ensuring clear and effective communication.
Support agents with tasks such as scheduling showings, arranging meetings, and preparing documents.
Conduct periodic reviews of client interactions and records to maintain high compliance standards. Implement risk management strategies to minimize errors, delays, and other disruptions in client services.
Skills:
Must have a strong desire to build a career in business development by using proven closing skills and the ability to build client relationships
A combination of business development and account management skills are required
Ability to multi-task and persevere in a fast-paced dynamic environment with a sense of urgency.
Last verified - 1 day(s) 14 hour(s) ago [What does Last Verified mean?]
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Location
Houston, TX
Company Profile
For decades, Champion has served as a leader in the manufactured housing industry and one of the largest modular homebuilders in North America. Our manufactured homes, modular homes, mobile homes, park models and commercial modular buildings can be found throughout the United States and western Canada.
More Information
Exprience: 0
Salary: Annually USD 75000 to 90000
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