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Job Title
Collections Account Resolutions Specialist

Company
**MEMBERS ONLY**SIGN UP NOW***

Job Description
Salary & Benefits:

$14.00 - $17.00 per hour
Health, Dental, and Vision Insurance
401K Plan
Paid Vacation and Holidays

Collections Account Resolutions Specialist

Are you looking for a career in a law firm with a focus on delivering strong customer service during the legal collection process? Law firm is seeking a highly motivated individual to join our Call Center as a Collections Account Resolutions Specialist.

This individual must be a self-starter, have strong verbal communications, and an outstanding attention to detail. The ideal candidate will be able to work in a fast-paced environment and have the following knowledge, skills, and abilities:

Requirements:

High School Diploma
Law firm experience preferred
Excellent verbal and written communication
Organizational skills and the ability to prioritize work tasks
Ability to communicate professionally and courteously with team and colleagues
Able to successfully pass a background and drug screening

Responsibilities:

Provide superior customer service experiences to consumers contacting our office
Make outbound calls to contact the consumer and assist them in resolving their account
Answer inbound calls and assist consumers with their account throughout all areas of the legal process
Identify accounts that need follow-up and manage them appropriately
Negotiate and create payment arrangements to help the consumer resolve their account
Maintain customer files accurately and update them in a timely manner
Communicate with management and provide recommendations on account resolution
Operate with a sense of urgency
Abide by applicable federal and state laws and regulations
Complete annual and ongoing compliance trainings in a timely fashion
Other duties assigned by manager

Salary and Benefits:

Law firm offers a competitive salary of $**MEMBERS ONLY**SIGN UP NOW***.00 per hour, in addition to Health, Dental, and Vision Insurance, a 401K Plan, Paid Vacation and Holidays.

If you are a self-starter with strong verbal and written communication skills, and have an outstanding attention to detail, we invite you to apply for the position of Collections Account Resolutions Specialist.

If you meet the requirements and are ready to take the next step in your career, please submit your resume and cover letter for consideration.

Law firm is an equal opportunity employer and is dedicated to creating a diverse and inclusive work environment. We look forward to hearing from you.

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Location
Houston, TX

More Information

Postal code: ******

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