Good communication skills are highly significant at your workplace where productivity, team work, efficiency and promotions are all founded on how well you are able to get across to people. Here are a few important tips that will help you communicate better at your workplace:
- Ability to Avert and Deflect Conflicts with Tact and Diplomacy - One of the most annoying tasks that most supervisors and bosses are required to handle is conflict management. Many feel that a good part of their productive day goes in ensuring that the people in their team maintain a collegial and work-conducive atmosphere.
You want to stand out in the crowd? Be the one who mediates for peace and is able to nip conflict in the bud. Diplomacy and tact are priceless at the workplace. It is not easy to be polite and objective when your colleague is rude, offensive or unnecessarily argumentative. However, it is very important that you not only resolve or side step the issue, but also do so without hurting your relationship with that colleague.
- Listen More, Speak Less - Did you ever wonder why you have two ears and one mouth and not the other way around? It is like Mother Nature wanted to make sure you understand that you should listen more and speak less. We are all in a hurry to say our side of the story; everyone talks but no one listens.
When you have dialogue with your colleagues make a conscious effort to listen to what they say carefully. You do not need to make a point every time someone states something. Very soon, you will be able to connect better than anyone else to everyone at your workplace - simply because now you will be able to understand people around you better and hence, get across your ideas better as well.
- Be Sensitive to Different Cultures and Backgrounds - Today the world is shrinking fast. Most organizations chose their employees from a global human resource pool. You need to be sensitive about people around you, their different ways of thinking, behaving, dressing, etc. Good communication skills include the ability to connect, work and appreciate people who are different from you.
- Smile a Lot - A smile does not know any language. It also helps connecting instantly. Make it a point to maintain a cheerful look at your workplace and smile when you talk to anyone. Smile when you pick up your phone; the other person will be able to hear it in your voice.
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